Privacy Policy

1. Purpose of This Policy

A Privacy Policy explains how a business collects, uses and protects personal information. Collecting information such as names, emails, payment details and IP addresses requires a clear privacy notice. Ain Al Noor Trading is committed to protecting your privacy and ensuring transparency about our practices.

2. Information We Collect

We may collect the following categories of personal data:

  • Information you provide directly: name, shipping/billing address, email, phone number, payment information and purchase history.

  • Information collected automatically: IP address, device type, browser type, usage data (e.g., pages viewed), and cookies.

  • Information from third parties: such as analytics providers or social‑login services, consistent with their privacy policies.

3. How We Use Personal Information

We use personal information to:

  • Process and fulfil orders (including shipment and payment)

  • Provide customer support and respond to inquiries

  • Send order confirmations, shipping updates and promotional messages (with your consent)

  • Improve our website and products through analytics

  • Comply with legal obligations

4. Legal Basis for Processing

Depending on your jurisdiction, we process personal information under one or more lawful bases, such as consent, performance of a contract (fulfilling your order), legitimate interest (improving our services) or compliance with legal obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, enable the shopping cart and analyse website traffic. Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Data Sharing

We may share your personal data with:

  • Service providers: payment processors, shipping carriers, IT providers and marketing agencies, solely to perform services on our behalf.

  • Legal requirements: if required by law or to protect our rights.
    We do not sell your personal information.

7. International Transfers

If you access our Site from outside the country where we operate, your information may be processed and stored in another country. We take steps to ensure adequate protection of your data in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

9. Security

We implement reasonable administrative, technical and physical safeguards to protect your information. Measures may include encryption, secure payment gateways and access controls. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct or delete your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us as indicated below. We may need to verify your identity before responding.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently gathered such data, we will delete it promptly.

12. Third‑Party Services

We use third‑party services (e.g., analytics, payment processors, social media widgets). These providers may collect information in accordance with their own privacy policies. We encourage you to review their policies to understand how they process your data.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date.

14. Contact Us

For privacy-related questions, please contact:
Email: hk9032492@gmail.com